The CPL Customer Experience

Discover What It’s Like Working With California Pools & Landscape

You Shouldn’t Have To Be A Project Manager To Build Your Dream Backyard

You want your backyard to be a beautiful peaceful oasis and you need a building process that isn’t going to make your experience stressful or painful. When you work with multiple contractors to design and build your dream backyard, you end up having to be a project manager for your backyard construction.

At California Pools & Landscape, we believe that you deserve a seamless construction experience that leaves you excited about choosing one contractor to handle all of your backyard needs. We offer you the peace of mind of knowing your project is completed by one team, under one schedule, and covered by a fully comprehensive workmanship and material warranty.

You dream and California Pools & Landscape will handle the rest!


You deserve an amazing backyard that you can enjoy year-round

Your Customer Experience can be just as enjoyable if you work with a builder that is focused on your satisfaction.

So what is the California Pools & Landscape Customer Experience? It’s a comprehensive focus on the building process of your dream outdoor oasis; from your initial inquiry, to your custom backyard design and throughout construction. Once your dream backyard is complete, you can relax knowing it’s covered by the leading warranties in the industry.

Whatever your vision is, California Pools & Landscape is here to help you design and build your dream outdoor space.


What Elements Make Up The CPL Customer Experience?

In order to enjoy your dream oasis, you need all the options! As a one stop shop, California Pools & Landscape offers custom backyard designs, diverse materials, and all the elements needed to design and build the ultimate space for your family.
Image

Customer Concierge Department

Are you ready to discuss your backyard dreams with someone, but aren’t sure where to start? Our Customer Concierge Department is available to answer all of your questions and get you on the right path towards your dream backyard.
Get an estimate
Image

Custom Backyard Design

Your home is one of a kind, your dream backyard should be as well! Our design team will create a custom design of your dream pool and fully functional outdoor oasis. Let us turn all of your backyard dreams into reality.
Meet A Designer
Image

The Dreambook App

Design inspirations can come from anywhere in your life; a neighbor's backyard, images you saw on Pinterest or perhaps a resort you visited that truly made you feel on vacation. If you’re in need of some extra design inspiration, our Dreambook App is ready to help!
Dreambook App
Image

Pool & Landscape Licenses

Building your dream backyard is a big investment that should carry a guarantee of quality products and craftsmanship. California Pools & Landscape holds five R.O.C. licenses to build you everything under the sun! We are fully licensed, insured, and bonded.
ROC Licenses
Image

My CPL Portal App

During the building of your dream backyard, there will be several milestones and phases of construction. You can stay up to date with your project, message your CPL team and, make payments on the app. You’re bound to have questions during the process and we’ve created an app to have communication at your fingertips!
My CPL Portal
Image

Industry-Leading Warranties

When you decide to make the investment in your dream backyard, you deserve the peace of mind of knowing that it is guaranteed to last. With 37 years of experience building pools in Arizona, we have the expert knowledge of what products work the best in the desert heat and provide the warranties to match.
Warranties

Font Loader

All Great Builds Start With a Conversation

Whether you need an estimate, funding, or inspiration from our award winning designers, we're ready to roll our sleeves up and start building your dream space. If you're not quite ready... keep scrolling!

How Much Does My Dream Backyard Cost In Arizona?

California Pools & Landscape has been designing dream backyards for 37 years in Arizona and we know that every backyard design is different from the next. Your backyard should cater to your unique needs and desires for your outdoor living space and your project cost is no exception.

To help answer how much your dream backyard will cost, we’ve put together a plethora of resources to help you determine your project scope and thus the cost.


At California Pools & Landscape, we build unforgettable outdoor living spaces that bring people together. With expert craftsmanship, innovative design, and a customer-first approach, we make the journey just as enjoyable as the destination.
We believe in taking care of our customers, our team, and our trade partners with integrity, excellence, and respect. Our legacy is built on happy customers who love their backyard and can’t wait to share their experience with neighbors, friends, and family. Because when we put people first, great things happen!


See What Our Customers Are Saying

Designing and building your dream backyard space is a partnership between you and the contractor you choose. It is such a personal decision and every experience is different. You need to decide what you want your experience takeaways to be.

Here are some of our customer experiences after our partnership.

Laura N.

Laura N.

California Pools was phenomenal to work with! From our designer Brian Magrath who listened to us and helped us stay within our budget, to Myra Olson and Vina Ortega who coordinated the project and kept us informed, to Matt White who was our construction manager and would stop in multiple times to check on the progress and do quality control. Our project included the pool, turf, extending the patio to the full length of the house and granite stone. Communication is KEY for us; they always promptly returned calls/texts and answered any and all questions that we had with patience. From breaking ground to our pool orientation was less than 3 months! I will recommend them to anyone who is thinking of putting a pool in, and if needed, will definitely use them again!!!
Anthony Austin

Anthony Austin

Scott and Jordan were great kept in constant communication with me with delays and scheduling. I was very pleased with Scott helping me design my and if I needed changes he was on point. Jordan was on point with the construction from start to finish he answered my calls no matter if it was on a weekend or night. California Pools gave me 5 stars service great company and great team. Thank you Scott and Jordan.
Andy C.

Andy C.

I had a great experience with my pool build. But even better is the continued excellent support I receive from Chelle McCarthy of the warranty department. I had tree die just outside of its warranty period (due to the extreme heat) and I contacted her and explained the situation and she agreed to have it replanted after summer. She is very friendly and responsive, and a great representation of the California Pools staff!
Michael S.

Michael S.

We had a fantastic experience with California Pools; something not often found in the pool building industry. Marc was our salesman. He knows a lot about pools and was a great resource. He did not try to up-sell us, and was enjoyable to work with. We did receive multiple proposals and found Cal Pools price to be competitive. Our scheduler, Cindy was amazing, always keeping us in the know about what was going to happen, and when.......she was never wrong, and a scheduled milestone was never missed! There is nothing like good communication to keep a customer happy, and California Pools certainly understands that contcept. Chuck was our superintendent. On a few occasions we expressed a concern about work that was done by one of the subs, and invariably Chuck had it resolved to our satisfaction the next day. He knows his business well, an how to get the best work from each trade. Customer satisfaction rep, Lynde followed up with us after completion, just to be sure we were happy. We had one small technical issue to resolve, and she took care of it immediately and without question. We love our new pool and fire wok, and would not hesitate to work with California Pools and Landscape again. Thanks to everyone on the California Pools team for a terrific job!
J W

J W

We just completed a large landscape and pool project with Calpools. Our coordinator Michelle did a great job of keeping us informed and following up on issues. Our supervisor Steve also did a great job getting things scheduled, and really came through at the end of the project when we had a fairly big issue to resolve. Our designer Matt was great to work with as well. In our initial meeting, he presented us with an initial design, which was very helpful getting the ball rolling. He provided a lot of technical expertise regarding pool equipment, and were very happy with the entire design process. One small issue is that we did have some startup issues with the pool equipment. It took a few people to resolve the issues over about a 2 week period, but everything seems to be taken care of now.
Byung C.

Byung C.

Jordan our construction manager provided top quality support, awareness and professionalism. It's the little things that count and we were very pleased with the level of support! Thank you!
Jeffrey W.

Jeffrey W.

Immediate responses to all our service call. Thorough explanations of the problems and the fixes. Could not be more cooperative
Mark S.

Mark S.

We decided to trust in California Pools for our backyard project and wow they did not disappoint. The fantastic experience started off with our swinger Matt Sauer helping us create our dream. Matt's experience kept us from making some major design flaws all while keeping us to our budget. Our project was then turned over to Darrin Castillo who was our construction manager. Our project was completed by the targeted deadline due to Darrin's professionalism. The company is customer oriented and holds its contractors to the same standards. Thank you Cal Pools!
Lee Weathers

Lee Weathers

Kyle was out today to fix a problem with my filter he did an awesome job and it was very easy to get an appointment Kathy the coordinator did a great job What is this?getting him out thank you
Carlos R S.

Carlos R S.

irrigation system not shutting down. I called Emma Sicairos to report the problem and immediately took action and within 48hrs we had Daniel the super whom very professionally and competently fixed the problem and it's now working properly. We are very pleased with the professionalism, effectiveness and competence of all the members of your tea. Definitely will highly recommend this company to others.
Mike E.

Mike E.

Adam Creswell went above and beyond one's expectations. Prior to our pool remodel, our water leveler malfunctioned and filled the pool to overflowing which could have created a disaster. Adam took time from his hectic schedule and came out to the home and back wash the pool.Thanks Adam
Gabrielle P.

Gabrielle P.

Chris kept us informed of the time he would be out to fix the pool, he was right on time, listened to what the problem was, made suggestions, wonderful job, thank you. We will request Chris any time we should have a problem.
Carrie O'Hearn

Carrie O'Hearn

California Pools made the pool building process as easy as I could have imagined. They were great about being in very regular contact via email all through the process and they made special accommodations for our HOA too. I can highly recommend them to anyone looking to build a great pool. Our pool turned out beautiful! It's exactly what we wanted down to the last detail.
Leilanie R.

Leilanie R.

We are so happy with our pool and landscape! We had just moved to AZ and it was our first time having a pool. We bought a new construction and Cali Pools was able to start construction before we even closed on the house. We are so happy with Dave's vision and Cari who helped with the warranty requests. We highly recommend them. Even our pool guy complimented how nice and high quality work California Pools did.
David and Allie Medawar

David and Allie Medawar

Awesome! We enjoyed working with Matt to design our landscape. We had a long lead time out and they were flexible with some unknowns / some changes we made. Highly recommended. We love our yard and the staff is very friendly and professional
Rachel G.

Rachel G.

Great experience using California pools! Mike, Tim, and Sara were awesome during the process and went above and beyond to ensure everything went smoothly! They were thorough, attentive to detail, and addressed any questions or concerns promptly. Everything went great and we are very happy with the finished product!
Christina H.

Christina H.

California Pools did a great job on my pool and spa. Everyone that I worked with was very professional, courteous and friendly. I would highly recommend them to install your new pool.Gordon
jamie galvan

jamie galvan

As a first time pool owner California Pools made our experience easy and we love the outcome. Our designer Les created exactly what we wanted. We had a wonderful and very helpful construction manager Pete B working our project along with our scheduler Sarese F. Communication is key and they always kept us informed and we saw Pete onsite regularly making sure we knew what was going on and taking care of our new pool project . We are very happy with the process and our experience with California Pools. I highly recommend them!
Sarah O.

Sarah O.

California pools was one of MANY companies that we met with for a consultation to build our dream pool. We ultimately decided to go with California pools because of their amazing reviews and our sales guy Robbie. Robbie made us feel like we were going to get everything we wanted and got us excited for the process from the beginning. Throughout the process we met Sean our construction manager who was beyond helpful and went out of his way to make the process as smooth as possible. Sean bent over backward and went above and beyond his duties to make sure that we were happy. After the Shotcrete was poured we were not going to be home to keep it watered so Sean came to the house and set up a sprinkler on a timer just so we wouldn't have to worry. We were super impressed. Sandra the scheduler was another person that made the pool building process spectacular for us. She answered countless phone calls and questions with the best attitude and sincere compassion. She had us up to date on every single thing that was going to be happening and a precise timeline. The sales manager Darren also met with us toward the end of construction just to make sure we were happy and that everything was going smoothly. The pool is now done and it looks AMAZING we are so happy with the quality of materials and service. We have already recommended California pools to a friend who is currently in the building process and will continue to refer in the future. Thank you California pools for turning our dreams into a reality!!!
Rosa T.

Rosa T.

Thank you Shelly and Noah for accomplish our repairs in our travertine and our spa. you guys did it great job with a little delay but it was done.I am very happy for everything.thank you againRosa T
Angela C.

Angela C.

Todd Hutchins was absolutely amazing! Our project consisted of a 55,000 gallon pebble tech pool, waterfall, spa, 1 meter diving board, travertine deck, 2 fire bars, Ramada, waterwall in the courtyard, and a 1/2 acre of landscaping-We have an incredible backyard it is stunning. Todd made our vision become reality. Todd made sure our project was finished on time, construction area was clean, and most important he communicated with me and the contractors. Every job has a few hiccups, Todd made sure that they were dealt with in a timely manner and communicated everything to us. My project was finished last July and I thought I would never hear from California Pools again, but Todd still takes the time to answer questions that come up and make sure I don't have any issues. More companies need employees like Todd. Honestly, I can't say enough about Todd. Any company can build a beautiful pool not all of them can provide quality customer service while doing it! Jesse R is another incredible employee, that I have had the pleasure of dealing with at California Pools. I meet Jesse once my project was completed-he did my pool start up. This guy knows his stuff! He know everything about the Hayward System. He took the time to make sure I understood how my whole system worked. He still answers my questions and it's been almost a year. He will try to walk me through how to fix whatever I have called about and if I still don't understand, he has stopped by to show me. More companies need employees that take the time like Jesse. California Pools built me an incredible courtyard, backyard, pool and spa but what makes them different is their employees who take the time to communicate with you and achieve your vision.
Mark C.

Mark C.

We have seen a big turnaround on our project since Darrin Castillo has taken over as site superintendent. Fredi Martinez has been instrumental in getting the FX color landscape lights that makes our property really pop in the neighborhood. We highly recommend Darrin and Fredi from California Pools for any pool and landscaping project.
Karin W.

Karin W.

We're building a house in Wickenburg Ranch! We met with Brian yesterday to design our pool. Clearly we hadn't a clue about what a pool would cost, but when Brian heard our budget he kept his poker face and smile and steered us to what we CAN afford! In short order I went from totally deflated to elated! In about 2 hours time we left with a beautiful plan for our back yard! You can tell that Brian genuinely loves his job! We're still about a month or so off of "breaking ground" and from there I'm not even sure when Brian and his team will begin, but we're looking forward to watching the building progress! I have no doubt that the experience with California Pools will continue to be excellent! Thanks Brian!!
Evangelina Y.

Evangelina Y.

We are very pleased with California Pools! The process starting from the sales office with Les up to completing the project was easy. We were never disappointed with the team that was assigned to us. Pete our construction manager was great. He was very professional and informative always keeping us I the loop of the project. He had great communication with us. Sarese had a great response time and kept us informed of all our appointments. Everyone we dealt with was very friendly. We are very happy the way our pool came out!
Jennifer De Pastors

Jennifer De Pastors

Where do I begin?! We just moved here from Chicago to be a part of this beautiful state with its warm weather and warmer people! Decided to purchase a home from Meritage at Sedella in Goodyear. After selecting my lot, I wanted to find the perfect pool company. California Pools was Meritage's preferred pool builder, but thinking that there was a price hike, I vetted 2 other pool companies along with Cal Pools. After speaking with all 3, I flew in from Chicago to meet with Les L. at Cal Pools. LOVE HIM! He listened to what I wanted, heard me when I said I was a "virgin" to pool ownership, designed the pool & landscape as I watched, at the same time talking to me on a personal level. The prices were NOT higher than 1 of the other companies, and company #2 designer never got back to me after the initial call. Pete B. was my construction manager who sent me a text every time something was about to happen or was happening or he called me, and more often than not, he was at my house making sure it was PERFECT! To back him up was Sarese S. from Cal Pools Chandler office who scheduled everything! She sent me emails almost daily! Actually, everyone I had contact with at Cal Pools has been AMAZING! I also have to compliment my construction manager from Meritage Sedella; Frank, who worked with Pete making sure Cal Pools had access to my yard and making sure everything went smoothly! It was so nice to have the pool construction being done alongside the house construction. I cannot recommend California Pools highly enough! Oh! I almost forgot Gabe W. who came out to give us our orientation on how to work a pool! He took his time, was patient, understood us being first timers & gave us his cell for immediate questions! The pool is beyond beautiful and the workmanship is beyond expectation! HIRE THIS COMPANY!!! ~Jennifer D. a very happy pool owner in Goodyear!!!
Shannon H.

Shannon H.

Our final result is wonderful!! We are in our pool every day. Ted, our salesperson, captured our vision perfectly. The process took awhile but it has been worth it. Can not figure out how to post pictures, sorry.
Debbie C.

Debbie C.

California Pools & Landscaping just finishes my pool along with decking and artificial turf for the pups. It looks awesome and the team of Sara, Dave and Sean were great to work with. Dave had my backyard vision come to life, Sara keep me informed on scheduling with the great app and always answered my questions quickly. Finally Sean made sure everything was completed to my satisfaction. The pool and yard are perfect.
Sharon O.

Sharon O.

We just completed a pool, water feature, fire pit and backyard lighting. The job was completed on time with great communication. Rob, Mike and Sarese for excellent customer service. The project was done as projected, a few delays but not without reason. Saris was excellent on communication of schedules. Very impressed with the subcontractors. All very friendly and very good at their trade. Thank you, Cal Pools, for turning our drab backyard into a resort!
Scott R.

Scott R.

Need to add to my prior review of California Pools. After the project was completed, Ryan Anderson , Service Tech, came out to the house to teach me everything from maintenance, to pool chemistry, to the actual workings of the pool. Very informative. Additionally, he came back today just to double check on the pool water. Due to all the construction, the initial startup, the water was a bit cloudy. Water tested well and it was determined it was construction dust/landscape dust. The pool is continually clearing up on its own. He adjusted the jets, tweaked the skimmer flow and re-tested the water to make sure all was good. Cannot beat that. Thanks Ryan ! you are an asset to CPL
Richard L.

Richard L.

TOP NOTCH IN EVERY WAY My HAYWARD POOL PUMP failed out-of-warranty and CALPOOL assisted in getting it replaced by HAYWARD and then installed the PUMP at-no-cost; even though they were under no obligation to do so. Leslie was incredibly helpful and had the replacement pump installed the day after the PUMP arrived at my residence from Hayward. I recommend CALPOOL without reservation. Rick D. Lucas-MacGibbon Mountain Bridge Mesa, AZ

Frequently Asked Questions About Working With Us


Q: What services does California Pools & Landscape offer?

We specialize in award winning designs and the new construction of pools, spas, outdoor structures, hardscape and landscape. California Pools & Landscape is a fully licensed General Contractor that is bonded and insured to build every aspect of your backyard.

Q: How Do We Work Together?

The first step in designing your backyard is speaking with a Customer Concierge to schedule a design consultation with a Designer. After meeting with your Designer, they create your custom design and proposal. This is a very interactive process between you and your Designer where you are reviewing, changing and finalizing project details. A contract is signed to move forward and a provided deposit allows the pre-construction process to begin.

Q: How Do I Pay For My Dream Backyard?

Whether you are including your contract into your first mortgage or are in need of secondary financing, California Pools & Landscape has competitive and affordable loan programs to get your project financed.

It’s Time to Design Your Dream Backyard

Your backyard is your haven and we would be honored to help you curate your new outdoor environment today. When you are ready, California Pools & Landscape is here to assist you every step of the way to a gorgeous new backyard!
GET AN ESTIMATE
MEET A DESIGNER
GET FUNDED

Get an Estimate

We pride ourselves on understanding your unique needs and budget, and then delivering on our promise to build the perfect backyard at the right price. Fill out the form below, and get started on turning your vision into reality!

Meet a Designer

Visit one of our state-of-the-art pool, spa, and landscape design centers in Chandler, Queen Creek, Scottsdale, and Surprise, Arizona, or schedule an in-home meeting with one of our designers. Let’s start the conversation about your own personal resort. From there, it won’t take you long to see for yourself why we’re Arizona’s preferred swimming pool builder.

Get Funded

At California Pools we know that a pool is an investment in your home and in your family’s lifestyle. That’s why we offer pool funding options to help make your dream pool affordable.

California Pools & Landscape’s financial strength has enabled us to build exceptional relationships with financial institutions across the Valley. We have numerous unsecured and secured loan products available to you. How can we help make your dream backyard a reality today?