The CPL Customer Experience
Discover What It’s Like Working With California Pools & Landscape
You Shouldn’t Have To Be A Designer To Build Your Dream Backyard
You want your backyard to be a beautiful peaceful oasis and you need a building process that isn’t going to make your experience stressful or painful. When you work with multiple contractors to design and build your dream backyard, you end up having to be a designer for your backyard construction. That comes with maintaining different schedules, coordinating plans and services, finding different contractors, and holding all of them accountable. Working with multiple contractors also leaves you without a cohesive warranty.
We believe that you deserve a seamless construction experience that leaves you excited about choosing one contractor to handle all of your backyard needs. At California Pools & Landscape, we take your dreams and help you turn them into a reality. We offer you the peace of mind of knowing your project is completed by one team, under one schedule, and covered by a fully comprehensive workmanship and material warranty.
You dream and California Pools & Landscape will handle the rest!
You deserve an amazing backyard that you can enjoy year-round
Your Customer Experience can be just as enjoyable if you work with a builder that is focused on your satisfaction.
So what is the California Pools & Landscape Customer Experience? It’s a comprehensive focus on the building process of your dream outdoor oasis; from your initial inquiry, to your custom backyard design and throughout construction. Once your dream backyard is complete, you can relax knowing it’s covered by the leading warranties in the industry.
Whatever your vision is, California Pools & Landscape is here to help you design and build your dream outdoor space.
What Elements Make Up The CPL Customer Experience?
Customer Concierge Department
Custom Backyard Design
Your home is one of a kind, your dream backyard should be as well! Our design team will create a custom design of your dream pool and fully functional outdoor oasis. Let us turn all of your backyard dreams into reality.
The Dreambook App
Pool & Landscape Licenses
Building your dream backyard is a big investment that should carry a guarantee of quality products and craftsmanship. California Pools & Landscape holds five R.O.C. licenses to build you everything under the sun! We are fully licensed, insured, and bonded.
My CPL Portal App
During the building of your dream backyard, there will be several milestones and phases of construction. You can stay up to date with your project, message your CPL team and, make payments on the app. You’re bound to have questions during the process and we’ve created an app to have communication at your fingertips!
See What Our Customers Are Saying
Designing and building your dream backyard space is a partnership between you and the contractor you choose. It is such a personal decision and every experience is different. You need to decide what you want your experience takeaways to be.
Here are some of our customer experiences after our partnership.
Considering I don’t know anything about pools, they were very patient and willing to teach me what was involved, not just sell me the best pool pump! The one thing I liked most is that they have their own landscape division. Good people, good service. I’d recommend these guys to anyone.
Fantastic staff and company. One big difference with California Pools and Landscape – when we were in the design phase and picking the company, they listened. They did not oversell us. Installation was great. Nothing but 5 stars for the staff and the company.
California Pools are an excellent pool builder! We have used them three times because they build gorgeous pools and backyards since 1996! They are very talented, efficient and they stand behind their very high end quality workmanship!
They are the most communicative, efficient and professional company we have dealt with since moving into our new home. I highly recommend California Pools to anyone looking to build a pool. Take it from my hours and hours of research and meeting with different pool companies in the area – California Pools not only has competitive prices but also the best staff around!
We had an amazing pool building experience with California Pools, from start to finish. Our project was completed in about 12 weeks and we couldn’t be happier. I’d definitely recommend California Pools to anyone!
They were always there for our questions and keeping us posted as to the start of the various stages of pool construction. We have a beautiful, refreshing and relaxing pool. The pool exceeds our expectations. We love the customer support we received from California Pools.
What I really appreciated was continuing to work with us going above and beyond well after the last check cleared to make sure we were happy. As a business owner, I know the best compliment you can get is a referral so I will be sure to refer anyone to California Pools.
California Pools & Landscape is by far the best pool company in the valley. Their customer service is awesome the correspondence is great, and the workmanship Unbeatable. Please do not waste your time with any other company or build your own pool.
How Much Does My Dream Backyard Cost In Arizona?
California Pools & Landscape has been designing dream backyards for 34 years in Arizona and we know that every backyard design is different from the next. Your backyard should cater to your unique needs and desires for your outdoor living space and your project cost is no exception.
To help answer how much your dream backyard will cost, we’ve put together a plethora of resources to help you determine your project scope and thus the cost.
Frequently Asked Questions
What services does California Pools & Landscape offer?
How Do We Work Together?
The first step in designing your backyard is speaking with a Customer Concierge to schedule a design consultation with a Designer. After meeting with your Designer, they create your custom design and proposal. This is a very interactive process between you and your Designer where you are reviewing, changing and finalizing project details. A contract is signed to move forward and a provided deposit allows the pre-construction process to begin.