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Warranty Information

Years after your pool is finished, you’ll remember why you chose California Pools & Landscape. We’re confident in our product, and that gives us the confidence to provide a hassle-free warranty on every pool we build. Our warranty is the strongest we know of in the industry and adds value to our pools. In fact, clients who have come to us with a problem provide some of our most enthusiastic referrals.

Your warranty is printed on your purchase document. Here are some of the highlights of our warranty agreement.

  • Lifetime structural warranty that specifically includes rust migration
  • Lifetime material underground plumbing, gas, and electric warranty
  • Lifetime material Sea Glass Pebble  warranty
  • Lifetime material paver deck and masonry warranty
  • Three years for pool equipment and cleaning systems
  • One year on all trees and plants (freeze damage excluded)
  • No exclusions for expansive soil
  • No deductibles

Please refer to your pool contract for specific information on warranty coverage.

Landscape warranties can vary by product, please refer to your landscape contract for details.

Please contact our Warranty Department regarding any issues related to equipment, interior finish, your pool deck or any other items covered under our three-year warranty.

Customer Service Information

No matter where you are in your relationship with California Pools & Landscape, we are here to serve you. We pride ourselves on making sure that your entire experience is a positive one! So, whether you’re in the middle of a build, your pool just finished or you need help with your warranty, please call on us and we will be happy to assist.

In the Middle of a Build?

Contact a manager at info@calpool.com, 480-498-2205 or on Twitter.

Concerns about a project that just finished?

Contact your Scheduler, Construction Manager or Project Manager for assistance

A Pool Owner with Warranty Questions?

Contact our Warranty Department at warrantyinfo@calpool.com. Or via mail:

4320 W Chandler Blvd Ste 1, Chandler AZ 85226

For pool equipment repairs contact our Service Department at serviceinfo@calpool.com