19 Jul Review of California Pools
Review of California Pools
We had a pool built about 2 years ago. The entire process was very smooth from the start. The salesman listened to what we wanted and listened to our budget. He then came back with a design that was just about perfect for our desires. We tweaked a few things to fit in budget, but Mark was willing to do whatever was needed to help us achieve our budget.
During the construction phase, all of the guys were great. They were very service oriented. The superintendent was out on several occasions to be sure that everything was going per plan and to make sure all of our concerns were met. I had complete confidence in the entire construction process.
We had a very minor warranty issue and the warranty department has been absolutely wonderful to work with. They addressed the issues without hesitation. Everything was resolved to satisfaction without question.
It has been great dealing with a company that is so dedicated to customer service from the initial contact all the way through the warranty period. I have recommended CA Pools to all of our friends and neighbors. I will continue to do so, as the people in the company seem to be genuinely concerned with providing a quality product and top tier service.